Escape Story Chicago
Escape story Chicago
Escape story Chicago FAQ

How many different rooms are there?
We are currently operating two rooms theme: Sherlock Holmes and Area 51

How much does it cost to get locked up?
Price is 28$ per person

How do I book?
All bookings are done via our online booking system.

What is your refund policy?
There are no refunds; All sales are final. Find out details for your group first and then make a booking. We can change your booking time or date 48 hours in advance.

How many people fit in a room?
Each room can be booked for up to 6 people. If you're a larger group (6+), we recommend splitting into multiple rooms or contact us and we will work something out for you .

Age limits .
The minimum recommended age of team members is 18. Teams with children 12-18 are welcome to play as long as they include at least one of their parents/guardians.

Are reservations required?
Yes. Same day bookings are sometimes available, but walking in is very much at your own risk.

Our group is less than 6 people? Will other groups be booked with us?
Yes. Making new friends is always fun. Each room holds up to 6 people, therefore if you have a group of 4 people, it is possible that 2 more may book in with you. If you book 6 people to reserve the space, and then only show up with 4 people, you will be charged for the extra 2 spaces unless 24 hour advance notice is given on the cancellations.

What if we are a smaller group and want to play privately?
If you are less than 3 people there is a minimum $100 room charge if you want to guarantee a private room. Otherwise you can still try to book a room for 2-3 player and it's posible that no one will join .

What if we have a large group?
Please use our contact form for groups larger than 12 people. We will work with you to find space that suits your needs.

Is this like a haunted house, or what?
No, we have no intention of scaring you. Though the plot itself may be a bit chilling, we’re not trying to be a haunted house. Some rooms may feature elements such as lasers or other thematic elements, but no one is going to jump out and frighten you

Do I need prior knowledge before entering the room?
All of our rooms can be solved using clues found within the room. You will be required to use deductive reasoning and teamwork to piece together a multitude of challenges as you progress through each scenario.

Am I really going to be “locked” in a room?
Yes and no. You will be in a room with a locked door, but every door has emergency key available all the time . Should you feel the need to leave the room, you are welcome to do so at any time.

How early should I arrive for my game?
Please arrive at least 15 minutes prior to your game start time. Games will begin exactly at their start times and being late might cause you to have less than sixty minutes to play.

What forms of payment do you accept?
We accept cash, credit/debit cards or paypal .

Do you still have questions?
Please contact us, and we will get back to you within 12 hours.

Is Escape Story wheelchair accessible?
No. Unfortunately Escape Story is located on the second floor and there is no elevator

Do you offer any birthday party special?
Yes. If your birthday is during the week of your booking and you bringing 4 or more friends with you to celebrate. You’ll get free entry ticket . ID proof will be required. This offer cannot be combined with any coupon, offer or other discount. When making a reservation you have to pay for everyone and person who is celebrating the birthday will get refund upon showing ID .

Do you offer any group discounts?
Yes. We offer discounts for groups and corporate events of 16 or more people.
– Groups of 16-30 people – %10 off per ticket.
Groups of 30+ people – %15 off per ticket.
Regular cost $28.00 per person
This discount cannot be combined with any coupon, offer or other discount.
This means that you cannot use group rates with any other special promotion or coupon.




There is no reason why this kind of scenarios are not the best choice for your birthday, or even bachelor/ette party!

This exciting experience gives you 60-minute of pure fun, while challenging your wit! You dont know them, until you try to escape together with them! Escape Story - Escape rooms Chicago

Contact us

Escape Story LTD

4745 Main St,
Suite 201, Lisle, IL, 60532

Phone: 630-800-5110

e-mail: info@escapestorychicago.com
www.escapestorychicago.com